Terms of use

This website is operated by Axurium Ltd, registered in England and Wales under company number 17358125, registered office 82a James Carter Road, Mildenhall, United Kingdom, IP28 7DE. Questions about these terms go to info@axurium.com.

The site explains what we build, shows evidence of our own results, and lets you book a call. Its content is information about our services, not professional advice for your specific situation. Advice tailored to your business happens on a call or inside an engagement.

The numbers on our results wall are real, unedited exports from our own accounts. They show what we achieved with our own content and systems. They are evidence of our approach, not a promise that your business will produce the same figures. Outcomes depend on your offer, your market and the work you put in.

Anything we build for you as a client is governed by two written agreements, signed on your call: a service agreement covering scope, timelines, the first-week review and ownership, and a payment agreement covering what you pay and when. If these terms and those agreements ever say different things, the agreements win.

The four sections below summarise the parts of those agreements which involve your money: when you pay, how long the term runs, what the guarantee covers, and what leaves with you when you go. You should be able to read them before your call rather than after it. They are a summary, not the agreements themselves.

On your call we agree the scope, the price, the payment schedule and what you will see in the first seven days, and you sign the agreements and pay a deposit of 10% of the fee. The agreed first-week deliverables start straight away, inside your business.

At the day-seven review we walk you through the work and the next steps. If you are unhappy with the direction, tell us: we stop, nothing more is owed, and your deposit is refunded in full. Anything built in those seven days is not yours to keep unless you continue.

If you continue, the remaining fee follows the payment schedule agreed upfront, in full or on a monthly plan for the same total and with no interest, and the engagement continues. The implementation agreed in your scope is included in the fixed price. Priorities can evolve in the weekly reviews; additional scope is agreed in writing before extra work starts.

After the seven days there is no refund tied to leads, booked calls, clients, revenue or any other result. We never promise those, and we say so before any money moves.

We do not publish prices. You get one recommendation and one number on the call, and that same number is written into your payment agreement.

Twelve weeks, counted from the day you sign and pay your deposit, because the work starts that day. At the end of week twelve you choose: take full control of everything we built, or keep us on to look after it and make changes, on terms we agree in writing at the time. If you pay monthly and the plan runs past week twelve, the payments still to come are still owed.

It can also end in two other ways: at the day-seven review, or if either of us seriously breaches the agreements and does not put it right within 14 days of being told in writing.

Pay a 10% deposit and the agreed first-week deliverables are built inside your business. At the day-seven review, if you are unhappy with the direction, we refund your deposit. That is the whole arrangement: it lets you judge the work before the remaining fee is committed, and it promises nothing about your results.

There is no guarantee on leads, booked calls, clients or revenue. Those depend on your expertise, your participation, your audience and your sales execution as well as on the work; what we are accountable for is delivering the agreed work. We will not put a number on outcomes until real client data lets us do so honestly.

Content is part of the build, not a separate service: we research, plan and coach; you film, edit and post the agreed volume. We do not edit or post your videos. If you want an editor, we find one and you pay them directly.

Revisions within the agreed scope, in the first week and after, on one condition: tell us what you want instead. We cannot act on “not quite right”. Anything beyond the agreed scope is additional work, agreed before it starts.

These rest on three things on your side, and they are written into the service agreement rather than buried in it: two filming sessions each month with the agreed volume posted from the plan, answering what the build is waiting on within 72 hours, and sending your brand and offer details within 48 hours of your call. If one slips, the work waits. It does not end anything, and it resumes as soon as you are back on track. You also need to be willing to be on camera.

Everything we build for you is yours from the day it goes live, once you have continued past the first seven days.

It is built inside your own accounts from the start: your CRM on your own plan, and your site on your domain. Nothing is held back.

When you leave, or take full control at the end of week twelve, we transfer everything into your own accounts: your site and its hosting, your code, your domain if we hold it, a full export of your CRM, every weekly report, and your whole content library, including footage and any plans or drafts we prepared that you had not yet filmed. Anything already filmed and part-edited gets finished and delivered.

Automations cannot move to a different platform as working automations, because they cannot cross platforms. That is true of every agency. You get a written blueprint of what each one does, its triggers and its timing, so it can be rebuilt.

The text, design and imagery on this site belong to us or are used with permission. You are welcome to quote or share it with attribution. Please do not republish whole pages or pass the material off as your own.

Some links lead to sites we do not control, including social platforms and the live sites in our work section. We are not responsible for their content or their handling of your data.

We keep this site accurate and available as best we can, but we provide it without guarantees and are not liable for loss arising from reliance on its general content or from interruptions to its availability. Nothing in these terms limits liability that cannot be limited under English law.

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute about them.